Key information at a glance

Almost. Before your reservation becomes binding, we need your credit card details (cardholder's name, card number, expiry date and CVC) and will charge a 30% deposit of the total booking amount. Alternatively, you can pay by bank transfer. Once we have received your payment, we will send you a booking confirmation. From then on, your reservation is confirmed and all that's left to do is start dreaming about the Schlern.

Bank details
Raiffeisenkasse Kastelruth
IBAN: IT96P0805623100000300002623
BIC: RZSBIT21011
Reference: deposit request number

Please note that the deposit is non-refundable in the event of cancellation.
Additional cancellation charges apply from 21 days before arrival onwards. We therefore recommend taking out travel cancellation insurance.

Yes, we recommend it. You never know when plans might change. Travel cancellation insurance protects you against cancellation charges. We recommend the HOGAST cancellation insurance.

The following cancellation charges apply:

• up to 21 days before arrival: 50% of the total booking price
• 20 to 10 days before arrival: 70% of the total booking price
• from 9 days before arrival, in case of no-show, late arrival or early departure: 100% of the total booking price

Please note that cancellations are only valid if submitted in writing.
We also recommend taking out HOGAST travel cancellation insurance.

You can pay in cash, by debit card or by credit card (excluding AMEX, Business Card, Diners and Miles & More). If you would like to pay in cash, please let us know when booking or, at the latest, upon arrival.

Your apartment will be ready from 3 pm on the day of arrival. Self check-in is also available. You will receive all the necessary information by email before your arrival.

Your apartment is available until 10 am on the day of departure.

Unfortunately, pets are not permitted at SANVALENTIS. Thank you for your understanding.

Yes. Final cleaning is already included in the price of your stay, so there are no additional charges.

No problem. Simply give us a call on +39 0471 727915 or send us an email. We will be happy to help.